In Mobile App Support
These days, there’s an app for everything. Your company is probably no different. Let Cicero BPO engage your customers directly within your mobile applications.
One click of a button within your mobile application can quickly connect customers with Cicero BPOs friendly and courteous agents. Sales questions can be answered in a flash. Service requests can be resolved quickly and in the context of the moment. And, because of Cicero BPO’s seamless integration with all other communication channels, the conversation can evolve as it goes, becoming whatever it needs to be to make your customers happy; web chats can become telephone calls to help get clarification. In-application chats can turn into web chats to demonstrate something from the website.
The possibilities are endless. We work closely with you to customize the solution to your customers’ needs.