After Hours Answering Services – Claims Processing – Patient Satisfaction Surveys – Dispatch Services – Insurance Enrollment – Website Assistance
Cicero BPO’s history of service to the healthcare industry runs deep. Over years of experience, we have established a level of expertise that few can match. With a dedicated team of healthcare specialists, we boast a veteran HCAHPS in-house contact and survey center. From our roots in market research, Cicero Health specializes in healthcare consulting, patient experience improvement, and performance analytics.
Utah Medicaid, Kane County Hospital, Uintah Basin Medical Center, Good Shephard Rehabilitation Network, Bryn Mawr Rehabilitation Hospital, Cambria Health, Intermountain Healthcare.
“Cicero has been a true partner to us. Not only do they understand our organization, Cicero understands the unique characteristics of our many hospitals, clinics, and patient populations. Cicero has been extremely flexible over the years in adapting to the changing needs of our patient satisfaction program which has enabled our organization to provide the best patient care possible.”
– Linnea Baggett, Director: Organizational Research and Evaluation, Intermountain Healthcare